Lindsay is an IBM distinguished engineer, having held positions at the software giant for over 20 years. He’s worked variously as product manager for VisualAge Generator, co-leader of the Eclipse platform development team and director of WebSphere studio and Rational modelling tools departments. He is also a developer and researcher, contributing 14 patents to IBM’s portfolio. He told Builder AU that when it comes to managing responsiveness in IT, there are five key factors you need to examine.

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Not all of these tips will apply to you — pick and choose those that will work in your situation.

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Article by Leo